Final Reflections on NM4210

Important lessons learnt:
1) I am not the user.
2) To understand user experience requires enlightenment which one must experience. O_O.
I think this module has challenged me and broadened my way of looking at a user problem, by attempting to look from the different perspectives of the user. Because the subject matter “user experience” is so [...]

Reflections on User Research Smoke & Mirrors

As elusive as the term “user experience” already is to me, I feel slightly relieved that the author sees that user experience research seems to be an “entirely subjective, qualitative matter”, because it feels like blind men touching an elephant, something that can never be wholly grasped.

So after reading Christopher Faley’s article, I [...]